Friday, August 10, 2007

"Out of Range" Error

Monitor shows 'Out of Range' Error Message when computer starts:

My husband and I work as a team on a lot of computer hardware problems that I encounter at work. A big advantage for me having a hubbie working in the same field. He is always at the rescue when I am stuck at silly (or difficult) problem :-)

We use a couple of assembled computers that came with 3rd party hardware used in the manufacturing process of our company.

We upgraded video card driver and everything seemed OK but after restarting the computer it showed "Out of Range" error message on monitor.

Microsoft has resolution for this error at http://support.microsoft.com/kb/286331 but it did not work for me. There was no option to change refresh rate in safe mode or set adapter defaults nor did it allow us to roll back the driver.

However from safe mode we could delete video card device so when restarted the computer it detected a new hardware and installed windows default driver for the video card device allowing us to work in normal mode.

Here is what we did

1. Restart the computer, and while it is restarting, press F8 until the Startup menu appears. Press 3, and then press ENTER to start the computer in Safe mode
2. Go to Control Panel->System->Hardware->Device Manager-> Expand Display Adaptors->Delete device for the display card
3. Restart the computer in normal mode